Referral Tracking with Productivity Matrix

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MEET REVCYCLE POWER RPO

OUR STORY

Born out of real challenges faced by back-office Revenue Cycle Management (RCM) staff, our software was developed to address the critical issue of misrouted faxes and emails, which often led to patient frustration and lost revenue. The inefficiency in managing referrals and patient inquiries was a recurring problem that hindered both productivity and patient satisfaction. We set out to create a solution that would streamline and centralize all communications—faxes, emails, and more—into one seamless system, ensuring that every referral is tracked, responded to, and managed effectively. Today, our software empowers healthcare providers to maintain a better handle on their referral management processes, improving both operational efficiency and patient outcomes.

OUR VISION

Our mission is to revolutionize healthcare back-office operations by providing a comprehensive solution that ensures the seamless management of referrals and patient inquiries. We aim to enhance the efficiency of healthcare providers, improve patient satisfaction, and drive organizational growth. By leveraging cutting-edge technology, we are committed to transforming the way healthcare professionals handle communications, helping them stay organized and proactive in meeting patient needs.

OUR TECHNOLOGY

At the heart of our software is the Microsoft Power Platform, delivering a robust and flexible solution for healthcare referral management. Our platform integrates seamlessly with all communication channels, consolidating faxes, emails, and other inquiries into one unified system.

Key features include:

Productivity Matrix: Track referrals and measure performance, ensuring no patient request goes unanswered.
Power BI Integration: Real-time analytics and insights with dynamic dashboards that provide a clear view of referral trends and performance.
Workflow Automation: Automate routine tasks and referral processes, reducing manual effort and boosting efficiency.

Backed by the security and scalability of Microsoft, our solution is designed to meet the needs of healthcare providers, ensuring secure data management and smooth operations. With our software, healthcare professionals can focus more on patient care, and less on managing complex referral processes.

OUR TECHNOLOGY

01 / Improve Patient Satisfaction

02 / Maximize Operational Efficiency

03 / Boost Revenue and Growth

Our software ensures that patient referrals and inquiries are handled quickly and efficiently, reducing delays and miscommunications that often lead to patient frustration. By consolidating communications and automating workflows, healthcare providers can respond to patient needs in a timely manner, boosting satisfaction and trust. Happy patients mean better outcomes, higher retention rates, and a stronger reputation for your practice.

With features like workflow automation and referral tracking, our software streamlines day-to-day tasks, allowing your team to focus on what truly matters—delivering quality care. By automating routine processes, reducing manual errors, and providing real-time analytics, the system saves time, minimizes administrative overhead, and improves staff productivity, ultimately driving operational excellence.

By ensuring that every referral is tracked, managed, and responded to, our software helps prevent revenue loss due to overlooked or mismanaged patient requests. The integrated Power BI dashboards provide deep insights into referral trends, allowing you to identify growth opportunities and improve business decision-making. With more efficient processes and satisfied patients, your practice is set up for sustainable revenue growth.